Our customer commitment

HeritageCheck explains what its published-source checks found, where the information came from and what still needs confirming.

Clear results, with their limits

The free checker uses a postcode location. A postcode can cover more than one property, so confirm the exact address and boundary with the relevant council. A Heritage Planning Report checks the selected London property against records available when it is prepared. It cannot replace council decisions, official searches or legal advice.

Corrections and questions

Use the feedback form on your secure report page to ask a question, flag a problem or request a correction. If you cannot open the report, email info@heritagecheck.co.uk.

30-day no-quibble full money-back guarantee

Request a full refund within 30 days of report delivery for any reason. No explanation is required. You may optionally tell us what to improve; feedback does not affect your refund. Use your secure report page or email info@heritagecheck.co.uk with the report reference. See the terms for full wording.

Your information

See our privacy notice or email privacy@heritagecheck.co.uk with a privacy request.